Terms and Conditions
General Terms and Conditions Prime Welding GmbH, www.primewelding.de
- General provisions
(1) These General Terms and Conditions (AGB) apply to all offers and services relating to the internet platform www.primewelding.de . If the customer refers to the inclusion of their own general terms and conditions of business or purchase, this is rejected.
(2) Individual contractual agreements take precedence over General Terms and Conditions.
- Formation of the contract
(1) The descriptions of services on our websites -www.primewelding.de- do not yet constitute offers to conclude a purchase contract. An offer is made only when the customer places an online order via the contact form or on the basis of an order made by telephone or in text form. The confirmation of receipt of the order that we subsequently send does not yet constitute acceptance of this offer. The purchase contract is concluded only when the order confirmation is received. The customer is no longer bound by their offer (it expires) if we have not sent them a declaration of acceptance within 5 calendar days (calculated from receipt of the order by us).
(2) If a declaration of acceptance received late by the customer was sent in such a way that, with regular carriage, it would have reached the customer in due time, and the customer had to recognise this, the customer must notify us of the delay immediately after receiving the declaration, unless this has already happened. If the customer delays sending the notification, the acceptance is deemed not to have been late. Otherwise, our late acceptance is deemed to be a new offer to conclude a purchase contract, which the customer may accept by expressly declaring acceptance or by taking receipt of the goods.
- Choice of law
The contractual relationships between the parties to the purchase contract are governed by the law of the Federal Republic of Germany. Excluded from this choice of law are the mandatory consumer-protection provisions of the country in which the customer has their habitual residence. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.
- Prices, payment, delivery, shipping costs
(1) All prices are displayed in the online shop according to the selected country of delivery. Where VAT applies, it is calculated in accordance with the statutory requirements applicable to the country of delivery and the relevant transaction. No VAT is charged for tax-exempt deliveries. The prices and tax amounts relevant to the order are shown no later than at checkout.
(2) The payment methods available at the relevant checkout are displayed to the customer before the order is placed. The availability of individual payment methods may depend on the country of delivery, the order value, the customer status and any examination required by the payment service provider.
(3) Deliveries are made to the countries of delivery selectable in the online shop. Individual goods, in particular dangerous goods, may be excluded from delivery to certain countries.
(4) Delivery is made by the parcel or freight-forwarding service provider named at checkout or in the shipping confirmation.
(5) The specific shipping costs are displayed at checkout depending on the country of delivery, weight, dimensions and shipping method. No shipping costs are charged for deliveries within Germany unless otherwise stated at checkout.
- Information under distance-selling law
(1) The description of the goods is derived from the respective product presentation at www.primewelding.de.
(2) Information on the statutory right of withdrawal for consumers, exceptions to the right of withdrawal, the model withdrawal form and the consequences of withdrawal can be found under the “Right of withdrawal information” menu item.
(3) The respective delivery time is displayed on the product page and, where technically provided, in the shopping cart or at checkout. For orders comprising several items, the longest stated delivery time applies unless partial delivery has been agreed.
(4) For technical advice and questions about products, you can reach us using the contact options stated on the contact page. Statutory warranty rights remain unaffected; additional guarantees exist only if they are expressly stated for the respective product.
(5) Further information about our company, the offer and order processing is provided in the information on our website.
- Consumer dispute-resolution procedure
We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.
- Information on electronic commerce
(1) Technical steps for concluding the contract
For this, see the explanations in section 2 of our General Terms and Conditions.
(2) Storage / printing of the contract text
The customer can save the contract text by using the browser’s “Save as” function to save the relevant internet page on their computer. The customer can also print the contract text using the browser’s print function. We ourselves store the contract texts and, on request, make them available to the customer by email or post.
(3) Possibility of correction
The customer can correct their entries at any time during the ordering process by selecting the “Back” button in the browser and then making the relevant change. The customer can cancel the entire ordering process at any time by closing the web browser. The order overview before the online order is submitted also provides an additional correction option, of which the customer is informed.
(4) Language
The language available for concluding the contract is German. Translations are provided for information; in the event of discrepancies, the German version is authoritative.
(5) Code of conduct
We have not submitted to any special code of conduct (set of rules).
- Warranty
Goods are subject to statutory liability for defects.
- Retention of title
- We retain title to the delivered item until all payments arising from the purchase contract have been received. If the buyer fails to fulfil their contractual obligations, in particular in the event of payment default, we are entitled to demand the return of the delivered item; in this case, the buyer is obliged to surrender the item.
- The buyer is obliged to notify us immediately of any seizure of the purchased item or any other access or attempted access by third parties relating to the purchased item, so that we can assert our rights arising from retention of title.
- Notice concerning the German Battery Act (BattG)
If the offer includes rechargeable batteries or batteries, you are legally obliged to dispose of used batteries or rechargeable batteries separately. Please return them to a municipal collection point or to a local retailer. Batteries and rechargeable batteries that you have received from us can be returned to us free of charge. Batteries or rechargeable batteries containing pollutants are marked with the symbol of a crossed-out wheelie bin and the chemical symbol of the respective pollutant (e.g. “Cd” for cadmium, “Pb” for lead, “Hg” for mercury). You will also find this information in the accompanying documents for the shipment.
- Transport damage
(1) If goods are delivered with obvious transport damage, please report such defects to the delivery person immediately and contact us as soon as possible.
(2) Failure to make a complaint or contact us has no consequences whatsoever for your statutory warranty claims. However, you help us assert our own claims against the carrier or transport insurer.
- Data protection
The privacy policy maintained separately contains the privacy information implementing the data-protection requirements.
- Copyright notice
The photographs posted on our websites and the texts created by us are protected by copyright. Unauthorised copying and publication of them (even in extracts) will be prosecuted under criminal and civil law pursuant to section 97 of the German Copyright Act (UrhG).
- Severability clause
If individual provisions of the contract with the customer, including these General Terms and Conditions, are or become wholly or partially invalid, or if the agreements contain a gap, this shall not affect the validity of the remaining provisions.
Karlsruhe, 07 August 2026