Right of Withdrawal Information

Information on the right of withdrawal

Right of withdrawal

 As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods or the last goods were taken into possession.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

 Address:

Prime Welding GmbH

Ehrmannstraße 2

76135 Karlsruhe

info(at)primewelding.eu

+49 (0) 171 43 11 524

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back. Copy the form and return it by email.)

• To

Prime Welding GmbH

Ehrmannstraße 2

76135 Karlsruhe

 info@primewelding.eu

 +49 (0) 171 43 11 524

 

• I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only for notification on paper)
• Date

_______________

(*) Delete as applicable.

 

To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.

 

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

 

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, properties and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not exist for contracts

– for the supply of goods that are not prefabricated and for whose manufacture an individual selection or determination by the consumer is decisive or which are clearly personalised to the consumer’s personal needs;

– for the supply of goods that can spoil quickly or whose expiry date would quickly be exceeded; – for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no control;

– for the supply of goods if, after delivery, they have become inseparably mixed with other goods due to their nature.

 

Karlsruhe, 07 August 2026